Saturday, March 27, 2010

Some of the Best things in life are Free


I had been playing tennis for about 4 months, almost 4-5 days a week, and I was ready to graduate from my 60$ wilson racquet for beginners to a more advanced one. The best way to go about doing this was to get a demo racquet from one of the sports stores(Dicks sports in this case). A demo program as the name suggests is where they let you try out some racquets for a nominal fee before buying one. I picked a few demo racquets and left my existing one with them for restringing(all the racquets lose their tension over time and you have to restring them).
Of all the racquets I had picked I liked the Prince O3 Red the best. It was head heavy(throwing in some techie terms to up the cool factor) and seemed to give a lot of power to my shots. But at 220$ it begged the question, "was it worth it?". Still undecided a week later I went back to return the demo pieces and get my restrung racquet back. But we had another thing coming, the restringer informed us that he had misplaced my racquet and that I should try coming back another time. He seemed really sorry and he let me keep the demo racquet for another week. Only I knew how happy that made me. The next day Vinay and I were going on our first tennis vacation to a tennis camp in the beautiful Catskills mountains in Upstate New York. I was thrilled to go to the camp with the Prince racquet.
The camp was fun and I returned to Dicks with the demo racquet and a 220$ question mark on my head. The stringer, during this time, had managed to find my original and guess what he tells me.... "Since you guys were so nice even though I misplaced your racquet, I am going to let you keep this Prince racquet for free". I couldn't believe what I had just heard. Vinay and I actually ran away lest he would change his mind.
The Prince racquet has served me well over the last 4 years, its been my best weapon on the court :)
I have tried several other racquets with the quest of more power or more control but this "Prince" is the one and the fact that it was free makes me wanna jump with Joy

2 comments:

Swarna Sen said...

Nice customer service! Reminded me that I need to get my tennis racquet restring before summer is here. I would try the local Dicks store this time ;)

Aarthi said...

you bet :)